Customer Advisor

With Swedish, Danish or Norwegian in Budapest

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  • We are seeking a Collections Specialist to help us collect outstanding debts. In this role, you will monitor our accounts and contact clients who are delinquent to help them set up a payment plan. If they do not pay within the time limit, you will then turn the debt over to a collections agency. While you do not need any specific collections experience, you should have a background in customer service. Conflict resolution skills are crucial in this position.

    Collections Specialist Duties and Responsibilities

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    • Monitor our accounts
    • Contact delinquent accounts 
    • Help delinquent clients set up a payment plan
    • Turn long overdue accounts over to a collections agency
    • Log all contacts and resolutions 
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    Collections Specialist Requirements and Qualifications

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    • High school diploma or GED certificate
    • Customer service experience
    • Strong conflict resolution abilities
    • Excellent communication and phone skills
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